Wednesday, June 1, 2011

Funds for restructuring will be enough

Sakharov, in his public speeches, you mentioned that ARIZHK has funds amounting to 30 billion rubles, which is ready to send in support of distressed mortgage borrowers. Please tell us about the sources and conditions on which you received the money. In December last year the government allocated 60 billion rubles HMLA the authorized capital to develop and support the mortgage market. At the same time the Government instructed the agency to assist borrowers who find themselves in difficult situations. For these purposes have been reserved 30 billion rubles. The calculations proceeded from the assumption that the maximum number of borrowers who may face problems, is 100 thousand and the average size of allocated funds, taking into account the accumulated mortgage statistics, can reach 300 thousand in the same time, the Supervisory Board HMLA considered inappropriate to combine A balance of concern and quality assets, as it can uniquely perceive the rating agencies. And ratings HMLA - is the future low-cost mortgages. The crisis will end tomorrow, and the distressed assets on the balance sheet will be long enough. Even if the majority of borrowers to restore their solvency, the rating agencies will treat them very cautiously. As a result, decided to isolate the bad assets. To do this, and was created by 100 per cent subsidiary - ARIZHK. Its authorized capital sent the first 5 billion, further funding will occur as the situation evolves in the economy: if it stabilizes, then the remaining funds will go to support the mortgage, but if followed by deterioration - for restructuring. Thus, we now have 5 billion rubles "live" money and 25 billion in reserve at the HMLA. What amount of funds already granted to borrowers (in May called the figure of 1 billion rubles), but applications from troubled borrowers is now under consideration? We really talked about in the middle of June, that provided by our financial aid is less than 1 billion rubles, but now this information is not disclosed. Here's the thing. For several months we hold conferences in the centers of federal districts in which clarify the meaning of our restructuring program. However, in June from the banks we began to receive letters along the following lines: "We are ready to cooperate with you, but publicly declares to not want to." Began to understand, it became clear: the credit institutions a tremendous amount of problems with the restructuring. One of them - image. Many bankers are afraid to disclose the very existence of bad loans, they believe that the mention of the restructuring could undermine the confidence of depositors and investors. In order not to irritate the banks, we decided to close that part of the information that relates directly to them. But it's not all. Later, at a regional conference honorable minister of one of the regional government has publicly said the bankers: "There is no need to wash dirty linen in public, solve their problems themselves, and in Moscow call only as a last resort." We understand that the authorities of subjects of federation, too nervous when somewhere mentioned problem areas, and decided not to disclose figures on them. Well, so that no one really annoying, we closed all the information about the restructuring. We do not even know when you run out of money? On this account the State told us: here's the money, waiting for your ongoing information about how the program works, whether the lack of funds. We have a monthly report and the government, and in front of the presidential administration. Authorities aware of all the problems have their fingers on the pulse. In addition, we are not talking about the fact that it's over allocation of 30 billion rubles. If you need additional injections, we must leave the government with relevant initiatives. Although our calculations earmarked funds would be enough. What is the average ARIZHK provided financial assistance? We expected that the borrower may need 300 thousand rubles, and have gotten to the point: now the average size of loans granted by us - 297 thousand is the average. Some clearly no limit - it all depends on your situation. In principle, the multiplication of the housing area at the cost per square meter gives an idea about a certain limiting size. But if a co-borrower - large family, left without a livelihood, the limit can be very large. That is ARIZHK right to withdraw from the requirements for the borrower and housing? What I meant was that many of the parameters are calculated based on the number of family members. For example, for a family of three or more standard dwelling of 30 square meters. meters for each. Also considered the amount of income remaining available: the standard requires that we begin to provide support, if a borrower has less than three cost of living for each family member. For example, in the first quarter of 2009, a living wage in the Samara region was 5,450 rubles, then, for four people, constituting one family, it will be 12 living wages, or 65,400 rubles. If, after payment of an annuity total family income is less than that amount and size of the apartment less than 120 square meters. meters, please contact us. The subsistence minimum is calculated separately Rosstat in each region. According to the latest version of the standard of restructuring (now operating is the third edition, the most recent changes were made in May) for financial assistance can expect a Russian citizen, whose incomes have decreased substantially or severely increased the cost of your mortgage. Housing to stay he should be the only one, there are also restrictions on the size and cost per square meter at the time of evaluation or purchase. However, the underwriters have an opportunity at its discretion, by about 10% to deviate from the standard, of course, on an individual basis. For example, in the second quarter of 2008, the borrower is buying the same Samara apartment costs 80 thousand rubles per square meter, while the average price in the city amounted to RUR 50,806.59. Standard provides for the possibility of deviation from this mean no more than 50% (ie to the level of 76,210 rubles). Formally, we must deny such a family, offering to move to a cheaper apartment and again ask for help, but in this case the presence of a small child allowed to deviate from the standard. Incidentally, the standard ARIZHK admits variation with the rate of "rescue" loan. We used this opportunity? Unavailable, we used to practice a different mechanism - to change the parameters of the payment. For example, a stabilization loan involves a gradual increase in the amount of monthly payments during the grace period. However, for a young family from the Altai region, caught in a stalemate (husband and wife, located in the decree were laid off), we set a fixed payment of 100 rubles a month. But it is rather an exception and the decision was made strictly on the basis of documents submitted. In addition, the family is actively looking for work. How often refuse? In accordance with the first edition of our standard restructuring refusal received 45% of borrowers. But there is nuance. We have asked our agents to take absolutely all applications, even if the loan is certainly no-go. Thus, we were able to keep abreast of, understand what the imperfection of our standards. In the May version, they have softened significantly, the percentage of failures dropped to 15-20%. What are the main reasons? Several of them: the mortgaged housing - not only habitable, the borrower has other assets in excess of the standards laid down restrictions on the area or the cost per square meter. It happens that you deny the borrower, even if it satisfies all the requirements ARIZHK? Such cases do not recall. If the loan meets the social program, we can help. How do you build the interaction with market participants? In the first place we started to build an agency network that borrowers did not need to treat each issue in Moscow. Here, the key role belongs to the regional operators HMLA created by local authorities. The second type of agents - banks and businesses. Professionals who have the appropriate infrastructure, we offer to become an authorized person ARIZHK - to conclude an agency contract. The second area of ??interaction - an agreement with banks to restructure loans to their borrowers. In general, we only sign the framework agreement. Such an agreement does not incur any financial obligations, we do not insist on its conclusion. Bank, who signed the document, simply agrees to suspend the accrual of problem borrowers penalties and interest before making a reasoned decision by us, so we can fix the amount to be restructured. Now similar agreements were signed with 17 banks. According to agency contracts are about a dozen credit institutions, the most active of them - IBRD, Renaissance, VTB 24, Dalcombank. What motivates the bank to become an agent ARIZHK? The bank is profitable. Firstly, it only collects, analyzes and sends us the documents of the borrower. Especially, this work is paid - for the collection and analysis of documents we are paying the appropriate fee. Of course, an independent business for these funds can not be built - they are insignificant, but at least offset the cost of the agent. Secondly, it gives the opportunity to take their people. In a crisis, when small amounts of issuing mortgages to all banks face the problem - what to do with personnel. There are two ways - to dismiss them or something to do. Dismiss - this is the easiest solution, but that the crisis will end sooner or later, and again the bank will have to find the mortgage professionals to grow which, incidentally, is quite difficult. How many agents do you plan to attract? Before us is not the task to attract the maximum number of agents. We want to see coming from these documents have been correctly designed. Therefore, working primarily with professionals in the mortgage market. Our goal is to - be present in all cities with a population of 200 thousand people. In cities with a population of 500 thousand must be at least two agents in cities over one million people - at least three. In principle, moving according to schedule. Now we are witnessing not only in two regions - Pskov and Smolensk. And in Smolensk should go a few days ago. Borrowers in these regions can be supported by agents of neighboring regions. How much money you will be building on their operating costs? We tried to stick to banking practices involving the size of transaction costs at the level of 2-3%. We are now at the stage start-up, therefore until the end of the year relative increase in costs will be slightly higher, but in 2010 we will reach the planned figures. Keep in mind that our average loan size is very low. Problem borrowers you have to offer three options for restructuring. What is the fundamental difference? In fact, we offer three to two and a half choices: stabilization and the stabilization loan credit - is essentially the same thing. The only difference in wording. We give the client a loan of $ 12 monthly annuity payments under the mortgage and the bank may grant him a loan on similar terms and then refinance it with us. Regarding the third option - Mixed agreement - in this case, the new loan is to repay the old one. At the same time involved for two lender: bank, issuing 80% of new loans, and ARIZHK providing the rest, but not more than 20% of the amount. Money go round, and the bank gets the opportunity to refinance one-fifth of the original loan. For its part, the customer in the event of a stabilization loan or credit is paying a grace period of interest only for the disbursement. Under the terms of the mixed contract to the borrower during the grace period set a fixed payment of at least 500 rubles, maximum - half the size of the annuity. For what it took to issue a stabilization loan and stabilization loan in the form of two different schemes? Stabilization loan was not invented by us, the idea of ??Gazprombank - how to lower transaction costs for all stakeholders. We discussed and decided that she has a right to exist. Some other schemes of banks not yet offer. If you come up with something more interesting, we will consider. Which version of the restructuring is now the most running? The most common scheme - the stabilization loan, as such funding does not require the bank's development and inclusion in a special line of product. A credit institution may not be aware that the borrower has a problem with arrears. Now this scheme accounts for approximately 90% of total restructured loans. Although the figure is not accurate - we have not yet established with banks exchange information about how much stabilization loans they gave themselves. Why are banks, having the opportunity to work with you, create their own restructuring program? There are a range of reasons. On the first I've already mentioned: it is a threat to the image, although in our view, the opposite: if the bank can work with bad debts, but rather a measure of its strength rather than weakness. Second - the problem of supervision, ie, the redundancy in the low capitalization of the banking system. The presence of a borrower's loan file statements with the request to restructure the debt obliges the bank to reconsider its financial condition. After reviewing the loan will be classified at best, a third category of quality. Some banks are trying to "adjust" its restructuring program in such a way as not to reassess the status of the borrower. There are cases when they agree among themselves on the issue of customers each other's second loan for the restructuring of the former. With respect to our program, we believe that we should apply the "professional opinion" - if the government supported the troubled borrower and virtually assured the flow of money in the bank, there is no need to revise its financial condition. In this article we are discussing now with the Central Bank and, in principle, to find understanding. The third complex issue: what to do with bad debts when a second lender in the face ARIZHK? If there are two lender on one loan, refinance it is very difficult, and it will hang on the balance sheet. The fourth (partial) problem - the taxation scheme, the mixed loan. If the payments the borrower's grace period in our program are reduced, the amount of tax payable may exceed the actual receipt of funds. Of course, the difference is small and in the long run it was all recovered, but the bankers on this subject seriously thinking. Compare, please, its program that offers a plan of restructuring commercial banks. Your best? One can argue about whose is better. For example, banks have the maximum reduction of the financial burden on the borrower - 50%, we have a grace period of the load is reduced to 20-50 times. But this period is limited to 12 months, and most banks offer to restructure the loan for one and a half to three years. The Bank may also go to "marketing" mitigating conditions - for example, to rearrange a couple of payments at the end of the period. In addition, the Bank's program involves less bureaucracy - the borrower can draw up all documents in one place. To restructure the loan through us, he needs to get two certificates from the Fed (Federal State of registration, the registry and cartography - "F."), an income statement from the employer to come to our agent with this set of documents and fill in the form of eight pages. How long is the paperwork in your program? The procedure is divided into two phases. First - underwriting. Under the rules of the borrower to provide a full package of documents must obtain from the agent reasoned decision within four days, but in practice this period is extended for six days. Once approved, the borrower must take these steps: Open a bank account, obtain the approval of the guardianship to the subsequent restructuring, if in the homeowner has small children, to negotiate with a co-borrower on the day when all they can sign documents or to obtain from them Power of Attorney. On all of these procedures takes about a week, although it depends on the lightness of man. After processing all the documents we have in two days all money. On average, the entire process takes two weeks. Commercial banks able to act quickly - they have a credit history of the borrower, they may decide to almost daily treatment. We are about him do not know anything, we should at least protect yourself from fraud. None.

Sakharov, in his public speeches, you mentioned that ARIZHK has funds amounting to 30 billion rubles, which is ready to send in support of distressed mortgage borrowers. Please tell us about the sources and conditions on which you received the money. In December last year the government allocated 60 billion rubles HMLA the authorized capital to develop and support the mortgage market. At the same time the Government instructed the agency to assist borrowers who find themselves in difficult situations. For these purposes have been reserved 30 billion rubles. The calculations proceeded from the assumption that the maximum number of borrowers who may face problems, is 100 thousand and the average size of allocated funds, taking into account the accumulated mortgage statistics, can reach 300 thousand in the same time, the Supervisory Board HMLA considered inappropriate to combine A balance of concern and quality assets, as it can uniquely perceive the rating agencies. And ratings HMLA - is the future low-cost mortgages. The crisis will end tomorrow, and the distressed assets on the balance sheet will be long enough. Even if the majority of borrowers to restore their solvency, the rating agencies will treat them very cautiously. As a result, decided to isolate the bad assets. To do this, and was created by 100 per cent subsidiary - ARIZHK. Its authorized capital sent the first 5 billion, further funding will occur as the situation evolves in the economy: if it stabilizes, then the remaining funds will go to support the mortgage, but if followed by deterioration - for restructuring. Thus, we now have 5 billion rubles "live" money and 25 billion in reserve at the HMLA. What amount of funds already granted to borrowers (in May called the figure of 1 billion rubles), but applications from troubled borrowers is now under consideration? We really talked about in the middle of June, that provided by our financial aid is less than 1 billion rubles, but now this information is not disclosed. Here's the thing. For several months we hold conferences in the centers of federal districts in which clarify the meaning of our restructuring program. However, in June from the banks we began to receive letters along the following lines: "We are ready to cooperate with you, but publicly declares to not want to." Began to understand, it became clear: the credit institutions a tremendous amount of problems with the restructuring. One of them - image. Many bankers are afraid to disclose the very existence of bad loans, they believe that the mention of the restructuring could undermine the confidence of depositors and investors. In order not to irritate the banks, we decided to close that part of the information that relates directly to them. But it's not all. Later, at a regional conference honorable minister of one of the regional government has publicly said the bankers: "There is no need to wash dirty linen in public, solve their problems themselves, and in Moscow call only as a last resort." We understand that the authorities of subjects of federation, too nervous when somewhere mentioned problem areas, and decided not to disclose figures on them. Well, so that no one really annoying, we closed all the information about the restructuring. We do not even know when you run out of money? On this account the State told us: here's the money, waiting for your ongoing information about how the program works, whether the lack of funds. We have a monthly report and the government, and in front of the presidential administration. Authorities aware of all the problems have their fingers on the pulse. In addition, we are not talking about the fact that it's over allocation of 30 billion rubles. If you need additional injections, we must leave the government with relevant initiatives. Although our calculations earmarked funds would be enough. What is the average ARIZHK provided financial assistance? We expected that the borrower may need 300 thousand rubles, and have gotten to the point: now the average size of loans granted by us - 297 thousand is the average. Some clearly no limit - it all depends on your situation. In principle, the multiplication of the housing area at the cost per square meter gives an idea about a certain limiting size. But if a co-borrower - large family, left without a livelihood, the limit can be very large. That is ARIZHK right to withdraw from the requirements for the borrower and housing? What I meant was that many of the parameters are calculated based on the number of family members. For example, for a family of three or more standard dwelling of 30 square meters. meters for each. Also considered the amount of income remaining available: the standard requires that we begin to provide support, if a borrower has less than three cost of living for each family member. For example, in the first quarter of 2009, a living wage in the Samara region was 5,450 rubles, then, for four people, constituting one family, it will be 12 living wages, or 65,400 rubles. If, after payment of an annuity total family income is less than that amount and size of the apartment less than 120 square meters. meters, please contact us. The subsistence minimum is calculated separately Rosstat in each region. According to the latest version of the standard of restructuring (now operating is the third edition, the most recent changes were made in May) for financial assistance can expect a Russian citizen, whose incomes have decreased substantially or severely increased the cost of your mortgage. Housing to stay he should be the only one, there are also restrictions on the size and cost per square meter at the time of evaluation or purchase. However, the underwriters have an opportunity at its discretion, by about 10% to deviate from the standard, of course, on an individual basis. For example, in the second quarter of 2008, the borrower is buying the same Samara apartment costs 80 thousand rubles per square meter, while the average price in the city amounted to RUR 50,806.59. Standard provides for the possibility of deviation from this mean no more than 50% (ie to the level of 76,210 rubles). Formally, we must deny such a family, offering to move to a cheaper apartment and again ask for help, but in this case the presence of a small child allowed to deviate from the standard. Incidentally, the standard ARIZHK admits variation with the rate of "rescue" loan. We used this opportunity? Unavailable, we used to practice a different mechanism - to change the parameters of the payment. For example, a stabilization loan involves a gradual increase in the amount of monthly payments during the grace period. However, for a young family from the Altai region, caught in a stalemate (husband and wife, located in the decree were laid off), we set a fixed payment of 100 rubles a month. But it is rather an exception and the decision was made strictly on the basis of documents submitted. In addition, the family is actively looking for work. How often refuse? In accordance with the first edition of our standard restructuring refusal received 45% of borrowers. But there is nuance. We have asked our agents to take absolutely all applications, even if the loan is certainly no-go. Thus, we were able to keep abreast of, understand what the imperfection of our standards. In the May version, they have softened significantly, the percentage of failures dropped to 15-20%. What are the main reasons? Several of them: the mortgaged housing - not only habitable, the borrower has other assets in excess of the standards laid down restrictions on the area or the cost per square meter. It happens that you deny the borrower, even if it satisfies all the requirements ARIZHK? Such cases do not recall. If the loan meets the social program, we can help. How do you build the interaction with market participants? In the first place we started to build an agency network that borrowers did not need to treat each issue in Moscow. Here, the key role belongs to the regional operators HMLA created by local authorities. The second type of agents - banks and businesses. Professionals who have the appropriate infrastructure, we offer to become an authorized person ARIZHK - to conclude an agency contract. The second area of ??interaction - an agreement with banks to restructure loans to their borrowers. In general, we only sign the framework agreement. Such an agreement does not incur any financial obligations, we do not insist on its conclusion. Bank, who signed the document, simply agrees to suspend the accrual of problem borrowers penalties and interest before making a reasoned decision by us, so we can fix the amount to be restructured. Now similar agreements were signed with 17 banks. According to agency contracts are about a dozen credit institutions, the most active of them - IBRD, Renaissance, VTB 24, Dalcombank. What motivates the bank to become an agent ARIZHK? The bank is profitable. Firstly, it only collects, analyzes and sends us the documents of the borrower. Especially, this work is paid - for the collection and analysis of documents we are paying the appropriate fee. Of course, an independent business for these funds can not be built - they are insignificant, but at least offset the cost of the agent. Secondly, it gives the opportunity to take their people. In a crisis, when small amounts of issuing mortgages to all banks face the problem - what to do with personnel. There are two ways - to dismiss them or something to do. Dismiss - this is the easiest solution, but that the crisis will end sooner or later, and again the bank will have to find the mortgage professionals to grow which, incidentally, is quite difficult. How many agents do you plan to attract? Before us is not the task to attract the maximum number of agents. We want to see coming from these documents have been correctly designed. Therefore, working primarily with professionals in the mortgage market. Our goal is to - be present in all cities with a population of 200 thousand people. In cities with a population of 500 thousand must be at least two agents in cities over one million people - at least three. In principle, moving according to schedule. Now we are witnessing not only in two regions - Pskov and Smolensk. And in Smolensk should go a few days ago. Borrowers in these regions can be supported by agents of neighboring regions. How much money you will be building on their operating costs? We tried to stick to banking practices involving the size of transaction costs at the level of 2-3%. We are now at the stage start-up, therefore until the end of the year relative increase in costs will be slightly higher, but in 2010 we will reach the planned figures. Keep in mind that our average loan size is very low. Problem borrowers you have to offer three options for restructuring. What is the fundamental difference? In fact, we offer three to two and a half choices: stabilization and the stabilization loan credit - is essentially the same thing. The only difference in wording. We give the client a loan of $ 12 monthly annuity payments under the mortgage and the bank may grant him a loan on similar terms and then refinance it with us. Regarding the third option - Mixed agreement - in this case, the new loan is to repay the old one. At the same time involved for two lender: bank, issuing 80% of new loans, and ARIZHK providing the rest, but not more than 20% of the amount. Money go round, and the bank gets the opportunity to refinance one-fifth of the original loan. For its part, the customer in the event of a stabilization loan or credit is paying a grace period of interest only for the disbursement. Under the terms of the mixed contract to the borrower during the grace period set a fixed payment of at least 500 rubles, maximum - half the size of the annuity. For what it took to issue a stabilization loan and stabilization loan in the form of two different schemes? Stabilization loan was not invented by us, the idea of ??Gazprombank - how to lower transaction costs for all stakeholders. We discussed and decided that she has a right to exist. Some other schemes of banks not yet offer. If you come up with something more interesting, we will consider. Which version of the restructuring is now the most running? The most common scheme - the stabilization loan, as such funding does not require the bank's development and inclusion in a special line of product. A credit institution may not be aware that the borrower has a problem with arrears. Now this scheme accounts for approximately 90% of total restructured loans. Although the figure is not accurate - we have not yet established with banks exchange information about how much stabilization loans they gave themselves. Why are banks, having the opportunity to work with you, create their own restructuring program? There are a range of reasons. On the first I've already mentioned: it is a threat to the image, although in our view, the opposite: if the bank can work with bad debts, but rather a measure of its strength rather than weakness. Second - the problem of supervision, ie, the redundancy in the low capitalization of the banking system. The presence of a borrower's loan file statements with the request to restructure the debt obliges the bank to reconsider its financial condition. After reviewing the loan will be classified at best, a third category of quality. Some banks are trying to "adjust" its restructuring program in such a way as not to reassess the status of the borrower. There are cases when they agree among themselves on the issue of customers each other's second loan for the restructuring of the former. With respect to our program, we believe that we should apply the "professional opinion" - if the government supported the troubled borrower and virtually assured the flow of money in the bank, there is no need to revise its financial condition. In this article we are discussing now with the Central Bank and, in principle, to find understanding. The third complex issue: what to do with bad debts when a second lender in the face ARIZHK? If there are two lender on one loan, refinance it is very difficult, and it will hang on the balance sheet. The fourth (partial) problem - the taxation scheme, the mixed loan. If the payments the borrower's grace period in our program are reduced, the amount of tax payable may exceed the actual receipt of funds. Of course, the difference is small and in the long run it was all recovered, but the bankers on this subject seriously thinking. Compare, please, its program that offers a plan of restructuring commercial banks. Your best? One can argue about whose is better. For example, banks have the maximum reduction of the financial burden on the borrower - 50%, we have a grace period of the load is reduced to 20-50 times. But this period is limited to 12 months, and most banks offer to restructure the loan for one and a half to three years. The Bank may also go to "marketing" mitigating conditions - for example, to rearrange a couple of payments at the end of the period. In addition, the Bank's program involves less bureaucracy - the borrower can draw up all documents in one place. To restructure the loan through us, he needs to get two certificates from the Fed (Federal State of registration, the registry and cartography - "F."), an income statement from the employer to come to our agent with this set of documents and fill in the form of eight pages. How long is the paperwork in your program? The procedure is divided into two phases. First - underwriting. Under the rules of the borrower to provide a full package of documents must obtain from the agent reasoned decision within four days, but in practice this period is extended for six days. Once approved, the borrower must take these steps: Open a bank account, obtain the approval of the guardianship to the subsequent restructuring, if in the homeowner has small children, to negotiate with a co-borrower on the day when all they can sign documents or to obtain from them Power of Attorney. On all of these procedures takes about a week, although it depends on the lightness of man. After processing all the documents we have in two days all money. On average, the entire process takes two weeks. Commercial banks able to act quickly - they have a credit history of the borrower, they may decide to almost daily treatment. We are about him do not know anything, we should at least protect yourself from fraud. How often do you turn to the fraudsters? Unfair treatment of borrowers are rare. , Russians are serious about their obligations and try to rapidly extinguish the mortgage arrears. It is known that the average mortgage loan "lives" two times less than that stipulated in the contract. The same is observed here. Hundreds of people have been approved for restructuring, but not to finalize it, trying to help themselves, hoping to help relatives and friends, and our agreement is considered as a reserve parachute. Although there are attempts to cheat. For example, a borrower from Ulan-Ude appealed to us to restructure the loan. In the statement, wrote that she had nothing but apartments and land, it can not sell. However, the underwriter found that on this site is one of the most popular in the city markets, and the petitioner simply wanted to fill up at our expense, their working capital. Naturally, she was refused. What proportion of problem loans ARIZHK expects to restructure its forces, and what proportion leave the banks? When the agency was created, we have not aimed - Restructuring for restructuring. Our task - to support socially vulnerable people. The situation is such that we have a good market maker market: focusing on us, the banks for various reasons, run their own restructuring programs, and, in my estimation, we have saved 6.5 billion. To us it is an order of magnitude smaller borrowers, and it is very good - this is the result of anti-crisis measures of the government to maintain the banking sector. How long do banks hold on, how many troubled borrowers come to us until the end of the year, suggests hard. ARIZHK three times to adjust its standard. Are planning some more mitigation requirements for borrowers, agents or lenders? None. If someone tells us the standard settings that do not conform to common sense and logic, social support, we are ready to change something. But while this need not feel. Standard ARIZHK implies the possibility of introducing other options of restructuring. You have developed something new? ARIZHK surety for the borrower to the bank. We guarantee the lender that the borrower will restore its solvency during the year, otherwise it will pay for part of the debt in the amount of restructured bank 12 monthly payments. But with the borrower takes no responsibility to pay on the loan - the bank will determine the schedule. If we fulfill our guarantee, the obligations of the borrower will go to us. Now this scheme piloted in partnership with the Savings Bank. Please describe your client's portrait. Male 38 years old, a woman 35 years of age, family one child (statistically - 1,3). In the lion's share of borrowers - 66% - revenues fell almost to the subsistence level, 33% lost their jobs. Proportion of those who request help to maintain the currency of credit, small - about 1%. Their chances to restore the solvency great? Who wants to rebuild, he can. The main thing is that the borrower understood: our program - not a charity, no excuse to do nothing. According to experts, six months - the maximum period of job search, we give twice as long - a year, more than enough for everything in your life to change, to find a new better paying job. By the way, in America, this period is four months. Some, of course, will not be able to recover if the economic situation in the region will be very bad. But we're in this situation, let us make some decisions. Experience of foreign countries is, we are carefully considering. What do your estimates of the proportion of bad borrowers? Now we do not know how many people due to restore their solvency. World practice allows focus on the figure 60% of the total number of borrowers, restructure the loan. In how to develop the economic situation in Russia, there is hope that "come alive" more borrowers - about 80%. If the opportunity to restructure the loan was not, all 100% already would have been on the street. That is, a system of risk management you are not designing? Actively develop, because our task - to restore the solvency of the borrower. If you're referring to the classical scheme of risk assessment when granting credit, in our case it is meaningless. The more complicated the situation in humans, the more he wanted to help. In this case, as will be working with clients, not master a mixed agreement? After you perform along with co-lender bank to wait for the refund to infinity can not. In this part we will act in sync with the bank: he will issue a warrant for making all necessary arrangements to recover the debt. Your program is designed for up to 31 December 2009. There are plans to extend it? Tight installation that the action program will be discontinued in 2010, no. But we would like to adhere to this vector. Everything will depend on the economic situation in the country.

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