What do bankers and other market participants on the hottest events of the economy that occurred in a week? On the credit health of Russians as the director of BCI FICO scoring and John Hadlow, today in Russia, recorded 11% of bad borrowers. However, in general, he said, the situation is bad. State of the credit health of Russians is approaching pre-crisis levels. In addition, banks have become more closely approach the loan, and borrowers - responsibly dispose of loans. Sergei Suvorov, Managing Director of Lending CIT Finance Investment Bank: In general, I share this position. With regard to the dynamics of change in the level of delay in the corporate sector, in my opinion, it is also positive. This is due, on the one hand, with the redemption or cancellation of existing non-performing loans and, c on the other hand - with the building of portfolios at the expense of quality borrowers that generally leads to a decrease in the proportion of overdue loans in total loans granted. Irina Gradovich, head of retail credit products, "PSB": I think the crisis has taught people more deliberate approach to decision making and a more balanced assess their capabilities in terms of fulfillment of liabilities. The crisis forced the banks to review their policies, including in the area of ??retail lending. In this case, primarily banks have revised their approach to the underwriting of borrowers (the client's solvency assessment, decision-making on the loan), focusing on a more qualitative analysis of client flow. More attention has been given information about the credit history of customers from other banks (this was probably due to reversal of the credit bureau, which houses a large amount of credit information of individuals). All of this will affect the quality of credit portfolio, which is formed by banks after the crisis. It is obvious that in the coming year will return the banks to credit that existed in the pre-crisis period and modified in the light of the crisis. The departure of foreign banks, one after the other foreign banks refuse to retail in Russia. Recently, HSBC announced that it would sell part of Russian business. Previously, the sale of retail businesses have English Barclays Bank and the Spanish Santander. Yuri Petruschik, a member of the Board of Smolensk Bank: In my opinion, for several reasons. Firstly, the Russian banking market is not as attractive as a few years ago. This credit boom, and such revenues, particularly from transactions with individuals that are, in fact, was done by non-residents and the main rate is no more. In crisis and post-crisis period, the profitability of subsidiaries of foreign banks has fallen sharply, economic realities have changed, increased risks have worsened the quality of loan portfolios. In addition, it has become much harder to earn. Promptly and efficiently restructure these credit facilities could not or did not have time. Second, decreased significantly and continues to decrease the attractiveness of Russia itself as the recipient country investment. The reasons for this are many: the deterioration of the tax climate for small and medium businesses, "Khodorkovsky's case, the imperfection of the judicial system has continued, despite assurances by the country's leadership to reverse the administrative burden on businesses, declared the stalling of modernization. Thirdly, the situation is not so simple and within parent banks: they have to cut "unnecessary knots" - units do not yield projected income, conserve development in some regions (including Russia) or to abandon it. We should also mention the fact that leaving the Russian market banks are now "joined" to it relatively late, when he was largely divided between the entities, established by him earlier. These entities and have the advantage of including in terms of development, networking, acquisition of an office network, etc. And finally, a cruel joke on "running" the banks played a universalism of their business model. In contrast to the "estate" is now actively developing narrowly segmented subsidiaries of foreign banks that specialize in any one course of action, especially on car loans. Dmitry Monastyrshin, an analyst at PSB: Many Western banks during the crisis really reduced their activities in Russia. Thus, in reporting on 10/1/2010, the largest foreign banks in Russia have reduced the amount of assets and taken on the balance of risks: "Raiffeisen Bank" has cut assets by 4% to the corresponding date a year earlier, Rosbank reduced assets by 17%, BSGV - 17%. HCF Bank and UniCredit Bank showed an increase, but substantially less than the major Russian banks. But now we are seeing an increase in energy prices, resulting in Russia's economy has been actively recovering. The budget deficit is gradually reduced by increasing revenues from commodity exporters, thus formed the resource base to maintain a stable financial system in the country. In general, the global economy recovers, and this, along with limited natural resources, stimulates the growth of prices for energy exports from Russia. The favorable situation on world commodity markets will continue to strengthen the budget and increasing demand for financial services in Russia. In our country the retail banking sector has significant growth potential. The share of retail loans in total loan portfolio of banks in Russia is about 22%, which is two times less than in Turkey, Brazil, Mexico and Eastern Europe. Foreign banks in Russia, thanks to the support of parent institutions are able to provide long-term loans at low rates and to compete successfully with the Russian private and commercial banks. On the attractiveness of the retail business in Russia clearly indicate the financial results of the largest retail banks: HKF Bank and the Russian Standard. HCFB for 2010 received a net profit of 8.9 billion rubles, the Russian Standard 3.9 billion rubles. Return on assets and equity HCFB and "Russian Standard" at times exceed the industry average. On reducing card crime in the past year, the number of crimes from forgery and sale of credit cards has decreased by seven times. So, according to UK Ministry of Internal Affairs, in 2010, 2,968 crimes were recorded in the total amount of 9 million rubles. For comparison, in 2009, fraudsters have caused damage to banks amounting to 63 million rubles. Svetlana Mikolenko, Deputy Director of the commission business B & N: Banks in conjunction with the payment systems are active, aiming to reduce the number of crimes with bank cards. First of all, banks are using advanced technologies to increase safety in the use of cards. This shift from the production of magnetic cards to issue cards with a microprocessor (chip), and introduction of technology 3-D Secure, which creates an additional level of security at the time of payment for goods and services on the Internet, and placing special pads on ATMs that do not allow scammers to set skimmers. In addition, we must note the work of banks and the introduction of SMS to inform about the transactions on the cards in real time, allowing customers to track the conduct of unauthorized transactions. At the same time and the clients are listening to the recommendations of the banks to protect the cards, setting personal limits on cards, for example, limit operations during the day, especially using the SMS information, and an additional hedging the risks of fraudulent transactions on their cards to insurance companies. Alexander Bazanov, department of development and maintenance of products retail business "NOMOS-BANK: First of all affected financial literacy of the population and the vigilance of banks, as well as the introduction of new technologies. Now the holder of a credit card, losing it, it immediately calls the bank to block access to the account until the attackers did not manage to use it. Banks have become more attentive to the infrastructure to receive payment cards, regularly checking the ATM. However, attackers are now much more difficult to install a skimmer to read information from the card. In addition, become more widely implemented standard security cards PCI DSS. On the minimum standards for hull soon for hull will be developed minimum standards. Such measures are needed to protect the rights of consumers to receive accurate information. FAS sure insurers unreasonably underestimates the size of insurance claims, refusing to cover damage and include in the rules of law, unreasonable exclusion. Elena Tartynskaya, a leading specialist of lending to individuals "Rosavtobanka: Insurance in Russia has a long history, and if you look in the context of insurance products - you can find plenty of opportunities for reflection. For example, corporate property insurance and comprehensive insurance is not as popular, and is especially apparent during the crisis. However, restoring credit program "has breathed new life" in the hull, it is no secret that most of these policies was associated with car loans. Intense competition in the insurance market and an active fight for customers to change the criteria for selecting an insurance company. At the forefront should leave service quality and reputation, and price of the policy sometimes ceases to play a crucial role in the selection. Insurers themselves have become more demanding of the service and the processes of settlement payments on insurance cases. However, the quality standards in the insurance market in Russia is still in its formative stages.
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