What does not please the Russians banks?

Over time, the quality of service to credit institutions only falls - customers do not feel sorry for the paper on the complaint. Rosportebnadzor recorded in the first half of this year 14 thousand hits disgruntled bank customers. This figure is 3.6 times higher than for the full year 2009. The Russians are losing confidence in the main regulator of the credit market - the Central Bank, which received 500 applications for fewer than last year - 3205. Most people complain about the loans, which bankers harbor additional fees. Suddenly there was a problem of banks refusing to give evidence that the client has fulfilled all its obligations. And received a lot of requests to give a legal assessment of certain items of the contract, which customers are considered illegal. More Russians discontent caused high interest rates, difficulty with cancellation or restructuring of debt. There were those who asked for an elementary assist in obtaining the educational and car loans, mortgages. State structure is decreasing negative assessments against insurers: the first six months of the year their number has decreased by 700, reaching 15 thousand complaints. Most of the complaints the topic of compulsory motor TPL insurance - to 6420, a year ago was 7,381. But by disgruntled service on the "hull" has increased the number of general application - from 8310 to 8537. Head of Rospotrebnadzor Oleg Prusakov said he expects further growth in the number of applications for financial market players of the country. People have become more and more attention paid to detail and for upholding their rights, they willingly go to the courts.