German Gref, Sberbank president: "I and our entire team believe that our shame - this place. This year we opened a project Queue - no! "Putting themselves on the standards of the time. If we convert to remote channels and on the credit card key social benefits and pensions, we will be able to solve the problem 50% of the queues. So it's not a social problem, and branding. And she has a very specific monetary value. But most importantly - we will be able to substantially increase our sales through more effective use of staff time. " For details, see the interview with the newspaper Kommersant.
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